Our team

ADMIN CONSULTANT
JAKE ROUSE

Jake has been working in the Salesforce ecosystem for 7 years. He is a certified Salesforce Admin who has worked in several industries and solved many different Salesforce use cases. He has experience with multiple Salesforce clouds and is consistently educating himself on the newest Salesforce service offerings. Jake is a chameleon who can bend and blend with most anything a client or partner needs. He approaches every project with the same passion as the last because when you love what you do, it isn’t work; it’s fun.

Jake met Robby and Jonathan while working together at Bridge Connector. Jake was part of a dynamic team that delivered multiple applications for healthcare companies using the Salesforce platform. Jake’s experience in product management boded well for the partners and clients he served. Jake and his team have efficiently delivered working products on time while also exceeding client expectations.

Before healthcare technology, Jake worked as a CRM program consultant for a global fintech company specializing in B2B lending. He worked with clients to deliver over 15 projects ranging from sales solutions to support solutions, even down to legal and HR solutions. Jake also has experience working closely with the largest real estate e-form company as well as working for a state of the art digital signature company. His favorite thing about his past experiences is the professional relationships he built while working closely with his clients and partners.

Jake was raised in Memphis, TN, before attending the University of Tennessee at Chattanooga, where he earned 2 degrees, one in marketing and the other in entrepreneurship. After his time in east Tennessee, Jake relocated to the greater Atlanta area, where he resides with his family.

DEVELOPMENT CONSULTANT
ROBBY SANFORD

Robby is a certified Salesforce professional with over 11 years of combined experience in Consulting, Delivery, and Product Development. He enjoys engaging with clients to gain insight into their business problems and working together to produce a solution to meet their objectives.

In the healthcare space, Robby developed Salesforce apps at Bridge Connector as part of the CRM App Product team. The team was successful in extending out-of-box Salesforce and Health Cloud functionality by delivering 4 custom apps from idea to market in under 1 year. Prior to Bridge, Robby lead the architecture, delivery, and maintenance of the custom Salesforce medical billing application for a behavioral health organization based in Brentwood, TN which supported 3 service lines in 40 locations nationally.

Before healthcare, Robby was a systems integration consultant, supporting clients in the federal, financial services, and technology sectors. He worked on projects ranging from delivering a 3000+ hour capacity project for a global, 6-geo Salesforce implementation to establishing the data architecture for a parcel scanning solution in Oracle to process 300+ million scans per day.

An Alabama native, Robby recently decided to plant roots in Nashville, TN. He is a proud alum of the MIS program at the University of Alabama.

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we love what we do

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